Referrals

Self-referral For Local Services

Most referrals to other specialists will require you seeing or speaking with a GP, however there are a number of services locally, listed below that you are able to make self-referrals to.

 

a woman looking at the camera

Anxiety

a person looking at the camera

Depression

bottles of wine

Drugs & Alcohol

a couple standing in a kitchen

Sexual Health

a close up of a hand with a cigarette

Smoking Cessation

a person screaming

Stress

a person weighing themselves

Weight Management

a person holding an elderly persons hand

Young Carers

NHS e-Referral Tracking

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.

You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

To track an e-Referral, click here.

East Kent Hospitals Poster

Useful Contact Numbers

If a GP or other healthcare professional believes you need onward care or investigations, you may be referred to secondary care services eg local hospitals. 

Unfortunately, as has been widely publicised, the wait list to see hospital consultants can be long, depending on the specialty. If there is any degree of urgency, we will always highlight this in the referral letter. However, ultimately it is up to the hospital department to triage and allocate patients on the waiting list accordingly.

Please note, we at the Surgery are powerless to chase up hospital appointments on patients' behalf. We do not have any phone numbers that are not available to the public, and to do so would take time away from caring for other patients. 

To find out about your status on hospital waiting lists, please refer to the below list of useful numbers that you can try 08:00 - 18:00 Monday to Friday, or 08:00 - 15:30 on Saturdays. Lines tend to be quieter in the evenings and at weekends.

 

East Kent Hospitals Clinical Area

Direct Dial phone number

Outpatient general enquiries

01227 868686

2 week wait referrals

01227 864240

Ophthalmology, ENT, Maxillofacial

01227 864332

General medicine, Endocrinology, Diabetes, Neurology, Gastroenterology, Rheumatology, Respiratory, Cardiology, Dermatology, Gynaecology, Acute Paediatrics, Physiotherapy

01227 864202

Trauma & Orthopaedics, Vascular, Urology, Colorectal, General surgery

01227 866440

Medical imaging

01227 868686

Pain Clinic

0300 123 1753

Colposcopy

01233 616700

Endoscopy

01843 234395 (for 2ww endoscopies K&C Endoscopy Unit – 01227 783058

Cancer care nurses

01227 868666

Kent & Canterbury Hospital 

01227 766877

Patient Experience Team (PALS)

01227 783145 / 01227 864314

 

Page last reviewed: 25 October 2024
Page created: 25 October 2024